Focus Micro Systems recently had the pleasure of spending time with the team at Ferris & Co, one of our longest standing clients and a true pillar of the Maidstone community.
At Focus Micro Systems, we believe in building strong, long-term partnerships with the people who use our software day in, day out. That’s why sending James and Vincent out to meet the wonderful professionals at Ferris & Co was something we were genuinely excited about. With nearly 30 years of RENT+ experience, Ferris & Co are users whose feedback and real-world expertise help drive continual improvement RENT+.
A Legacy of Service Across Sales and Lettings
Based in Maidstone, Ferris & Co have built a reputation for excellence across both Sales and Lettings. Their focus on delivering high quality properties to landlords, tenants, and buyers alike has made them a trusted name in the area, and their commitment to service matches the values we hold here at Focus Micro Systems.
Over the course of the day, James and Vincent sat down with several members of the Ferris & Co team to explore how RENT+ is helping them streamline their processes, reduce admin overhead, and provide even better service to their clients. Discussions ranged from compliance management workflows to batch procedure needs, and everywhere in between.
It was clear throughout the visit that the team at Ferris & Co take enormous pride in their work. Hearing directly how RENT+ supports their daily tasks was both insightful and inspiring.
A Partnership Built on Trust and Shared Goals
Our approach has always been rooted in listening. Whether it’s through formal feedback, support queries, or visits like this, we want to ensure our development roadmap reflects the needs of the people who use RENT+ every day.
Ferris & Co’s long tenure with RENT+, spanning almost three decades, is a testament to the strength of that relationship. It also reflects the stability, reliability, and continuous innovation that Focus Micro Systems brings to the property software market.
Beyond the professional exchange, the day was simply an enjoyable chance to connect with people who share similar values and passion for the property sector. Building technology is one thing. Building trust is another, and we’re proud to have both with Ferris & Co.
Looking Ahead Together
As we continue to evolve RENT+, relationships like the one with Ferris & Co remind us why we do what we do. Powerful software is only as good as the people behind it, and that human connection is something we never take for granted.
We would like to extend our gratitude once again to everyone at Ferris & Co for their time, hospitality, and enthusiasm throughout the visit. We look forward to many more years of collaboration and success.
