Case Study:

Murray John

“We enjoy an excellent relationship with Focus and any problem we put before them is solved without any fuss or bother with my severe lack of computer know-how that has been so important to us”

Testimonial

“We have been a customer of Focus for over 11 years. We are a small lettings company and the accounts are processed from my home so I don’t have the benefit of an in-house IT department.

We enjoy an excellent relationship with Focus and any problem we put before them is solved without any fuss or bother with my severe lack of computer know-how that has been so important to us. The remote access link has just been the best thing and makes problem solving so easy as the Focus team can explain to me where I have gone wrong whilst I am looking at the screen.

About 3 years ago we became managing agents for a small block of flats which involved me processing ground rents and service charges. I had doubts about the whole process but a very informative training day at my home dispelled any fears I had and Emma is always on hand when I can’t remember how to do a process and she guides me through without making me feel totally inadequate.

We have no hesitation in recommending Focus to any Letting Agents.”

Sue Skinner  -Murray John