Focus Micro Systems Survey for Cloud Clients Please state your name: Company How do you feel your Cloud based service has been for you in the last 12 months? Poor Fair Good Excellent Please could you state why? How do you feel our Support/Customer service has been for you over the last 12 months? Poor Fair Good Excellent Please could you state why? Out of our support team who do you feel has delivered the best Support/Customer service to you in the last 12 months? Callum Peter H Sean Nick Matt Justin Peter B James Please could you state why? Would you like to see any of the options below on your Cloud service? Office 365 MS Excel MS Outlook Is there anything you would like Focus to develop for your Cloud service in the next 12 months? Yes No If Yes, please could you state what you would like us to consider?